Receptionist (Female) Sell Only
5 months ago - Jobs Offers - Dhaka - 16 viewsJob Responsibilities:
-Solve common technical issues using remote connections.
-Assist field agents for solving technical issues.
-Knowing our product(s) inside and out to answer customer and agent queries.
-Build sustainable relationships and trust with customers through open and interactive communication.
-Identify pattern for the solution of the issues and prepare documentation.
-Appropriate and timely follow-ups wherever required.
-Escalate unresolved queries to respective departments for accurate redressal.
-Responding promptly to customer and agent inquiries.
-Keeping records of customer interactions, comments, and complaints.
-Resolve customer complaints via phone, email, or text.
-Ensure customer satisfaction and provide professional customer support.
-Appropriate and timely follow-ups wherever required.
Employment Status:
Full-time
Educational Requirements
SSC
Skills Required: Computer skill, Customer Support/ Client Service
Experience Requirements:
Freshers are also encouraged to apply.
At most 1 year(s) will prefer
Additional Requirements:
Age 18 to 25 years
Females are allowed to apply
Proactive, Self-motivated & Honest.
Job Location:
Dhaka
Salary:
Negotiable
Timely salary payment.
Others benefits are in company rules.